Terms & Conditions

Last updated: February 24, 2026

These Terms & Conditions govern the use of the website and services offered by Oriental Outsourcing Consultants Private Limited (“Company”, “we”, “our”, or “us”).

By accessing our website, engaging with our services, or making any payment to the Company, you (“Client”, “User”, or “you”) agree to be bound by these Terms.

1. Use of Website

The content of this website is provided for general information and service promotion purposes only and may be modified without prior notice.

Unauthorized use of this website may result in legal action.

2. Services

The Company provides professional outsourcing and digital technology services, including but not limited to:
  • Custom application development
  • Custom web development
  • Website design and development
  • UI/UX design
  • Application maintenance and technical support
  • Search engine optimization (SEO)
  • Related consulting and digital support services

The scope of services, deliverables, timelines, and pricing may vary depending on project requirements and shall be governed by mutually agreed proposals, quotations, service agreements, or written communications.

3. Client Responsibilities

You agree to:
  • Provide accurate and complete information required for project execution
  • Cooperate and respond within the agreed project timeline and without unnecessary delay
  • Review deliverables and provide feedback when requested
  • Ensure that your use of our services complies with applicable laws
Delays caused by lack of client communication, approvals, content, or required information shall not be considered a delay or liability of the Company.

4. Payments

All fees must be paid according to agreed payment terms.
The Company reserves the right to:
  • Suspend or delay services for late or non-payment
  • Revise pricing in case of scope changes or additional requirements
  • Charge applicable taxes, gateway fees, or third-party costs
Payments once made may be non-refundable unless specified in our Cancellation & Refund Policy.
The Company may pause or terminate services if payments remain overdue.

5. Intellectual Property

Unless otherwise agreed in writing:
  • All pre-existing tools, frameworks, methodologies, templates, and proprietary materials shall remain the Company’s property
  • Ownership of agreed project deliverables shall transfer to the Client only after full and final payment has been received
  • The Company retains the right to reuse general knowledge, experience, skills, and non-confidential components developed during the project
  • The Company may showcase non-confidential project work in its portfolio unless restricted by a written confidentiality agreement

6. Confidentiality

Both parties agree to maintain confidentiality of sensitive business information and shall not disclose such information without prior written consent, except where required by law.

7. Third-Party Services

The Company may use third-party tools, vendors, hosting providers, APIs, or integrations to deliver services.
The Company shall not be liable for disruptions, failures, policy changes, or limitations caused by such third-party providers.

8. Limitation of Liability

The Company shall not be liable for:
  • Indirect, incidental, or consequential losses
  • Loss of business, revenue, or profits
  • Delays caused by clients, third parties, or force majeure events
Total liability, if any, shall not exceed the amount paid by the Client for the specific service giving rise to the claim.

9. Cancellation & Termination

Either party may terminate services subject to reasonable notice and payment for work completed up to the termination date.

Advance payments for services already initiated may be non-refundable.
Refunds, where applicable, shall be governed by our Cancellation & Refund Policy.

10. External Links

Our website may contain links to third-party websites for informational purposes.
We do not control, endorse, or assume responsibility for the content or practices of such websites.

11. Payment Authorization Decline

The Company shall not be responsible for any loss arising from declined payment authorization due to limits, security restrictions, or policies imposed by banks, payment gateways, or financial institutions.

12. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Punjab, India.