Terms & Conditions

All information provided on these web sites is for informational purposes only and is not guaranteed to be correct. WE will not be held liable for any problems that may arise from PRODUCT or SERVICES , or SUGGESTIONS OFFERED OR SOLD on this web site. BY PLACING AN ORDER, YOU have read and agreed to all of the policies listed. Any legal issues pertaining to this web site shall be dealt with in the jurisdiction DEEMED APPROPRIATE BY CAMPBELL ENVIRONMENTAL. By placing your order via this web site, telephone, fax, or email, you acknowledge that you have read and agree to all the policies listed on this page. By placing an order you also agree that these policies will serve as reference for any disputes that may arise regarding the contents or condition of your order. If you have any questions regarding our policies, please feel free to call us. 831-423-2440. REFUND/RETURN POLICY: ALL RETURNS ARE SUBJECT TO A STRICT 30 DAY POLICY - AND THE RETURN POLICIES OF EACH MANUFACTURER. YOU MUST RECEIVE A RETURN AUTHORIZATION NUMBER (RMA#) BEFORE SHIPPING ANYTHING BACK. PLEASE CALL US TO REQUEST THIS @ 831-423-2440. RETURNS WITHOUT AN RMA # WILL BE REFUSED. All of our domestic shipments are sent by either the US Postal Service or UPS/FED EX. WE ARE not responsible for undamaged merchandise once delivery has been confirmed by UPS/FEDEX or the US Postal Service. All mail or parcels that are lost after delivery will be the sole responsibility of the consumer and all claims for packages lost after delivery will have to be filed directly with FEDEX/ UPS or the US Postal Service. Parcels that are either refused by the recipient or returned to us due to an incorrect or undeliverable address will be processed as returns. You will receive a refund for the purchase price of your order minus the shipping/handling charges*. Copyright 1998-2019 Campbell Environmental Systems *All company names and trade names, herein honeywell , enviracaire, alpine, austin air healthmate, allertech, bionaire, airox ,norelco, holmes, amaircare, blue air, fiedrich ,iq air, hunter, are registered trademarks of each respective company. *Due to an increase in costs, returned charge check & credit card orders over $1,000 may be assessed a 15% handling and processing fee IF RETURNED. All commercial air, water and pool and spa products may be subject to restocking fees of 15%-20% depending on manufacturer - prices are quoted with included shipping subject to refund less shipping costs AND CREDIT CARD FEES. PRIVACY /SECURITY POLICY THE ACTUAL ORDERING PAGE THROUGH AUTHORIZE NET USES SSL (secure socket layer) to encrypt information before it is sent across the internet. This can be verified by checking for the lock or key icon in the status bar of your browser. Sensitive information is stored in encrypted form according to Payment Card Industry Data Security Standards. If you do not feel comfortable sending your credit card information online, you may call us. We maintain administrative, technical and physical safeguards designed to assist us in protecting the personal information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We are confident of our security measures and will reimburse our customers for any fraudulent activity that may arise from use of a credit card at our site. Consumer protection laws limit consumer liability to $50 if the fraud is reported within 60 days. Almost all credit card companies waive the $50 charge. In the event that your card company does not waive these charges, we will reimburse you for the amount your card company charges you, up to the $50 legal maximum. To further protect yourself, you should safeguard your account user name and password, if any, and not share that information with anyone. Please contact us if you have any questions or require more information. copyright 1998-2019 Campbell Environmental Systems We collect your contact information upon account set-up or at the time you place an order (such as name, shipping and email address, or phone number), username and password for the account, your credit or debit card information (including card number, cardholder name, expiration date, security code, and billing address). We also collect information on how you use our site, your purchase and return information, contact information for REFERRALS, emails that have been sent or received along with phone conversation notes, information you provide by interacting with us , and other details that you may submit to us or that may be included in the information provided to us by third parties. When you visit our websites we may collect certain information by automated means, such as cookies, web beacons and other technologies. A cookie is a text file that websiteS send to a visitor‘s computer or Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Cookies are a mechanism to remember information about you when you navigate from one web page to another. Our website uses cookies to hold a user's unique session identifiers, allowing us to serve correct information back to the user. This information includes your shopping cart items, or whether you are logged in. Our website cookies do not hold any personally identifiable information. We also may use third-party website analytics tools (such as Google), that collect information about visitor traffic on our site and mobile applications. The information we may collect includes information about the devices our visitors use to access the Internet such as IP address and the device, browser, operating system type and date/time stamp, URLs that refer visitors to our site, information on actions taken on our site such as page views and site navigation patterns, and a general geographic location (such as country and city) from which a visitor accesses our website, search terms that visitors use to reach our site. This information helps us customize your website experience and make our marketing messages more relevant. All information we obtain is used to process, ship and provide customer service for your orders. After you place an order your contact information may be used to contact you regarding any issues or to get in touch with you regarding the status of your order. We never process orders without your consent, and do not participate in auto-fulfillment or subscription services for your account. WE facilitate transactions and improve your experience. Examples of third-party service providers include credit card processing services, affiliate marketing, and email marketing providers. Any information that we share with a third-party service provider is done safely, securely, and under a contractual relationship with that provider to protect your data. On our website, we may collect information about your online activities to provide advertising about products and services tailored to your individual interests. We also engage with third-party advertising networks. Ad networks may include third-party ad servers, ad technology vendors and research firms. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies, which may apply to these third-party programs. Ad networks allow us to target our advertising to users through demographic, behavioral and contextual means. After you visit our website, these ad networks may continue to track your online activities over time across third-party website or online services by collecting information through automated means, including through the use of cookies, identifiers, web server logs, web beacons and other methods. Ad networks use this information to show you advertisements. The information our ad network vendors collect includes information about your visits to website that participate in the vendors’ advertising networks, such as the pages or advertisements you have viewed, and the actions you take on the site. This data collection and ad targeting take place both on our website and on third-party website that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. We do not sell, share or otherwise disclose personal information about you, except as described in this Privacy Notice. We may share the personal information we collect with our parent, affiliate and subsidiary companies, business partners, fulfillment center, ad network vendors and their participants, and other third parties for the purposes described in this Privacy Notice, and to communicate with you about products and services, offers, events and promotions. We also may share personal information with our service providers who perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may disclose information about you to respond to judicial process and provide information to law enforcement agencies in accordance with applicable law, or when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell, merge or transfer all or a portion of our business or assets. Following such a sale, merger or transfer of any kind, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information. At any time you can adjust your preferences including opting out of newsletters or promotional emails, modifying or removing account information, or disabling your account. You may do this by calling or emailing customer service. CONTACT INFORMATION CAMPBELL ENVIRONMENTAL SYSTEMS 309 CEDAR ST. # 500 SANTA CRUZ, CA 95060 831-423-2440. THE ACTUAL ORDERING PAGE THROUGH AUTHORIZE NET USES SSL (secure socket layer) to encrypt information before it is sent across the internet. This can be verified by checking for the lock or key icon in the status bar of your browser. Sensitive information is stored in encrypted form according to Payment Card Industry Data Security Standards. If you do not feel comfortable sending your credit card information online, you may call us. We maintain administrative, technical and physical safeguards designed to assist us in protecting the personal information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We are confident of our security measures and will reimburse our customers for any fraudulent activity that may arise from use of a credit card at our site. Consumer protection laws limit consumer liability to $50 if the fraud is reported within 60 days. Almost all credit card companies waive the $50 charge. In the event that your card company does not waive these charges, we will reimburse you for the amount your card company charges you, up to the $50 legal maximum. To further protect yourself, you should safeguard your account user name and password, if any, and not share that information with anyone. Please Contact Us if you have any questions or require more information.