These terms govern your use of this website and the services provided by Oriental Outsourcing Consultants Private Limited (“we”, “us”). By using the website or our services you agree to them.
Use of this website
This website is provided for general information and to promote our services. Its content may change at any time without notice.
Any unauthorised use of the website or its content may give rise to a claim for damages and may be a criminal offence.
Our services
We provide outsourcing and digital services, including:
- Custom application and web development
- Website design and UI/UX design
- Maintenance and support
- Search engine optimisation (SEO)
- Technology consulting
Proposals and scope
The scope, timelines and pricing for each engagement are set out in a separate proposal or agreement. Where that document differs from these terms, the proposal or agreement applies.
Client responsibilities
To keep a project on track, you agree to:
- Provide accurate and complete information
- Respond to questions and approvals promptly
- Review deliverables within the agreed time
- Comply with all applicable laws in how you use the work
Payments
Fees are payable according to the agreed payment terms. We may suspend work if payments are overdue, adjust pricing when the scope changes, and add applicable taxes or payment gateway fees.
Payments are generally non-refundable except as described in our Cancellation & Refund Policy.
Intellectual property
We keep ownership of our pre-existing tools, libraries and materials. Ownership of the deliverables created for you transfers to you only after full and final payment has been received.
We may reuse general know-how gained on a project and may showcase non-confidential work in our portfolio.
Confidentiality
Both parties agree to protect each other’s confidential business information and not to disclose it without written consent, unless disclosure is required by law.
Third-party services
We may use third-party vendors, platforms and tools to deliver our services. We are not liable for disruptions or changes caused by those third parties.
Limitation of liability
We are not liable for indirect or consequential losses, loss of profits, or delays caused by clients, third parties or events beyond our reasonable control (force majeure).
Our total liability is limited to the amount you paid for the service concerned.
Cancellation and termination
Either party may end an engagement with reasonable notice. You remain responsible for paying for work completed up to that point, and advance payments for services already started may be non-refundable.
Refunds are handled under our Cancellation & Refund Policy.
External links
This website may link to other websites. We are not responsible for their content or practices.
Declined payments
We are not responsible for any loss or damage arising from a payment authorisation being declined by your bank or payment gateway.
Governing law and jurisdiction
These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts in Punjab, India.